Access the Employee Assistance Program (EAP) Chat - Step 1 - 3 (of 4)

Use EAP Chat to connect with us in real time and get a referral for counselling sessions with a mental health professional. The Chat is available Monday to Friday, from 8 am to 7:30 pm, Eastern time, except statutory holidays. Outside of these hours, please contact us by phone.

Chat sessions typically last 15-20 minutes. Be prepared to actively respond to questions during this time.


Make sure to contact EAP using either Chat or telephone, not both at the same time. If you are unable to access the Chat from your workplace, we recommend you access Chat using a personal device or to disconnect from the virtual private network (VPN). Connection to Chat from your workplace may be blocked due to departmental firewalls.

Complete the steps below to access the EAP Chat:

Step 1

* These counselling services are only available for Government of Canada employees and current or former RCMP/CAF members, or their immediate family members.
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