Access the Employee Assistance Program (EAP) Chat - Step 1 - 3 (of 4)

Use EAP Chat to connect with us in real time and get a referral for counselling sessions with a mental health professional. The Chat is available Monday to Friday, from 8 am to 7:30 pm, Eastern time, except statutory holidays. Outside of these hours, please contact us by phone.

Chat sessions typically last 15-20 minutes. Be prepared to actively respond to questions during this time.

Note:

Make sure to contact EAP using either Chat or telephone, not both at the same time. If you are unable to access the Chat from your workplace, we recommend you access Chat using a personal device or to disconnect from the virtual private network (VPN). Connection to Chat from your workplace may be blocked due to departmental firewalls.

Complete the steps below to access the EAP Chat:

Step 1

* These counselling services are only available for Government of Canada employees and current or former RCMP/CAF members, or their immediate family members.

List of eligible organizations:

  • Accessibility Standards Canada
  • Administrative Tribunals Support Service of Canada
  • Agriculture and Agri-Food Canada
  • Atlantic Canada Opportunities Agency
  • Canada Council for the Arts
  • Canada Deposit Insurance Corporation
  • Canada Economic Development for Quebec Regions
  • Canada Energy Regulator
  • Canada Foundation for Innovation
  • Canada Mortgage and Housing Corporation
  • Canada School of Public Service
  • Canadian Armed Forces
  • Canadian Centre for Occupational Health and Safety
  • Canadian Council of Ministers of the Environment
  • Canadian Dairy Commission
  • Canadian Grain Commission
  • Canadian Heritage
  • Canadian Human Rights Commission
  • Canadian Institutes of Health Research
  • Canadian Intergovernmental Conference Secretariat
  • Canadian Northern Economic Development Agency
  • Canadian Radio-Television and Telecommunications Commission
  • Canadian Space Agency
  • Canadian Transportation Agency
  • Civilian Review and Complaints Commission for the RCMP
  • Copyright Board of Canada
  • Courts Administration Service
  • Crown-Indigenous Relations and Northern Affairs Canada
  • Employment and Social Development Canada
  • Environment and Climate Change Canada
  • Farm Products Council of Canada
  • Federal Economic Development Agency for Northern Ontario
  • Federal Economic Development Agency for Southern Ontario
  • Finance Canada
  • Financial Consumer Agency of Canada
  • Financial Transactions and Reports Analysis Centre of Canada
  • Fisheries and Oceans Canada
  • Global Affairs Canada
  • Health Canada
  • Housing, Infrastructure and Communities Canada
  • Immigration and Refugee Board of Canada
  • Immigration, Refugees and Citizenship Canada
  • Impact Assessment Agency of Canada
  • Indian Oil and Gas Canada
  • Indigenous Services Canada (ISC)
  • Innovation, Science and Economic Development Canada
  • International Joint Commission
    • Great Lakes Region
    • National Capital Region
  • Jacques Cartier and Champlain Bridges Inc.
  • Justice Canada
  • Law Commission of Canada
  • Library and Archives Canada
  • Military Family Resource Centre
  • Military Grievances External Review Committee
  • Military Police Complaints Commission of Canada
  • National Arts Centre
  • National Battlefields Commission
  • National Film Board of Canada
  • National Research Council Canada
  • National Security and Intelligence Review Agency
  • Natural Resources Canada
  • Natural Sciences and Engineering Research Council of Canada
  • Office of the Auditor General of Canada
  • Office of the Chief Electoral Officer of Canada
  • Office of the Commissioner for Federal Judicial Affairs Canada
  • Office of the Commissioner of Lobbying of Canada
  • Office of the Commissioner of Official Languages
  • Office of the Correctional Investigator
  • Office of the Information Commissioner of Canada
  • Office of the Intelligence Commissioner
  • Office of the Privacy Commissioner of Canada
  • Office of the Public Sector Integrity Commissioner of Canada
  • Office of the Secretary to the Governor General
  • Office of the Superintendent of Financial Institutions
  • Pacific Economic Development Canada
  • Parks Canada
  • Parole Board of Canada
  • Patented Medicine Prices Review Board
  • Polar Knowledge Canada
  • Prairies Economic Development Canada
  • Privy Council Office
  • Public Health Agency of Canada
  • Public Prosecution Service of Canada
  • Public Safety Canada
  • Public Service Commission
  • Public Services and Procurement Canada
    • Atlantic Region
    • NCR – Shediac – Miramichi - Outside Canada groups
    • Ontario Region
    • Québec Region
    • Pacific Region
    • Western Region
  • RCMP External Review Committee
  • Royal Canadian Mounted Police - regular members, civilian members, public service employees
  • Shared Services Canada
  • Social Sciences and Humanities Research Council
  • St. John's Port Authority
  • Statistics Canada
  • Supreme Court of Canada
  • Telefilm Canada
  • Transport Canada
  • Transportation Safety Board of Canada
  • Treasury Board of Canada Secretariat
  • Veterans Affairs Canada - Employees
  • Veterans Affairs Canada - Former RCMP and CAF members
  • Veterans Review and Appeal Board
  • Women and Gender Equality Canada
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